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‎07-28-2023 09:18 AM

HP Recommended
Product: HP LaserJet Pro P1102w Printer
Operating System: macOS 11.0 Big Sur

I'm having trouble connecting my HP LaserJet p1102w printer to my WiFi network. I'm using Mac Big Sur 11.7.8. I have carefully followed these instructions:

 

https://support.hp.com/us-en/document/c02847467

 

The problem is that when I click on "Print Utility", nothing happens. I can't get to the "HTML config" window.

 

This user had the same problem:

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/Print-Utility-Won-t-Open/td-p/5706896

 

Any help would be very appreciated!

Category:
1 REPLY 1

‎07-31-2023 08:12 AM

HP Recommended

Hi @SecondBeast 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues via MAC.

 

Kindly refer to the steps on this link to connect via Airprint and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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