quick forms

[meowky]

I can't seem to print calendars anymore...

Under Apps-Quick forms - calendar.

It goes through the process and says downloading from web and then- Your content will print soon after it completes downloading.

Then it never does.

I know it is connected because it verifies registration and it also knows how many pages have been printed for InstantInk.

[Garp_senchau]

@meowky, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

We're looking forward to helping you get back up and running! 

Regards, 

[meowky]

HP Officejet Pro 8620

[Kuroi_Kenshi]

Hi @meowky,

Thank you for the response

Try these steps:

Check Internet Connection: Ensure that your printer is connected to an active internet connection. Since Quick Forms are downloaded from the web, a stable connection is necessary.

Verify Web Services: Make sure Web Services are enabled on your printer. You can do this by pressing the ePrint button and checking the Web Services status.

Restart Printer: Try restarting your printer. Turn it off, wait a few seconds, and then turn it back on. This can sometimes resolve connectivity issues.

Update Firmware: Ensure that your printer's firmware is up to date. You can check this on the printer control panel or through the HP Smart app.

Check HP ePrint Center: Visit the HP ePrint Center website to verify your printer's registration and check if there are any new updates or instructions related to Quick Forms.

Print Test Page: Try printing a test page to ensure that the printer is functioning correctly. This may help diagnose if the issue is specific to downloading Quick Forms.

Reset Web Services: If none of the above steps work, you might want to reset Web Services on your printer and set it up again. This can be done through the printer control panel.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[meowky]

Printer is connected and I can print wirelessly from my phone.

InstantInk reports correct pages printed and ink levels.

Printer's registration is verified.

No updates.

Test page prints normally.

Reset web services and reconnected.

Problem persists with printing a calendar from quick forms.

Goes through the process of selecting a calendar and then displays, "Your content will print soon after it completes downloading. Press OK to go back."

It never prints.