M1212nf fails to initialize after firmware update

[pcwizard]

Hi jysa,

Please check your private messages.

[tuohylaw]

Just checked site and it said I had no new private messages.  

[pcwizard]

Hi tuohylaw,

The issue you are having is not the same issue being discussed on this thread. Please review Message 157 for documentation and options for the issue you are having with this Laserjet 1536.

[ernanihp]

Unfortunately I'm facing the same problem described above. After a firmware upgrade I performed on July, my printer keeps initializing every 20-30 seconds or so. If I connect it to my computer through usb, it gets recognized for 2 secs only, before it disconnects during its next reinitialization cycle. It there any solution to this problem?

[pcwizard]

Hi ernanihp,

Please check your private messages, and get back with me as soon as you can.

If you have posted on the forums about this issue you will find  I have recently sent a private message to each one of you, and this has nothing to do with more troubleshooting. If you have not already posted to the forum about this issue please reply to this thread to let me know you are having problems.

Please review the updated private message send to you in the last couple weeks. I would like to hear back from each and every one of you that has received a private message from me in order for me to resolve this issue. Please let me know if you have any questions.

If somebody sends you a message, there will be a blue envelope icon right beside the Log Out link. To check your message box, click on the envelope icon.

[tdunn]

Wh not post this solution in the forum so we can read it?

[pcwizard]

Hi tdunn,

Refer to Message 165 above.

[tdunn]

Can I see the solution in y90ur private message?

[Irokee]

Question is.... is there any solution ?
As I wrote earlier,, HP Support in Sweden has handeld my issue very proffessional, I got an exchange printer sent to me...

[tuohylaw]

Were you in warranty. How did you get through to them without paying support.