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ShlomiL
Level 17
( Views : 4,464 )
Problem

Having problems locating your HP Printer driver for older HP Printers on later macOS or Mac OS X versions?

 

This knowledge base article is applicable for any later OS version, starting from Mavericks and later:

​OS X Mavericks (10.9), Yosemite (10.10), El Capitan (10.11), macOS Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15) and Big Sur (11)

 

Please see the Supported HP Printers list to ensure below driver is intended for your printer model. To quickly locate your printer model, click or scroll to the section for your printer model in the liked document, and then hold down the CTRL and F keys. In the search box that displays, type the printer model number (example: 8600) and press Enter to find your printer.

 

If your printer model is not in this list, this knowledge base is not intended for your printer, please consult HP Support for your printer model, you may also check at 123.hp.com

 

Resolution

Make sure your macOS is fully up to date by installing any update for your operating system:

https://support.apple.com/en-us/HT201541

 

Uninstall any existing HP Software by following the HP Uninstaller Utility below:

Note: if there is any error message or failure, skip it and proceed to the next step:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/HP_Uninstaller...

 

Next, download and install below latest drivers package for your operating system:

 

Big Sur (11):

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HewlettPac...

Note: if the file fails to launch, try double-clicking it, also try-right-clicking it and selecting Open, as well make sure it is not blocked under System Preferences > Security & Privacy and then launch it again

 

Mavericks (10.9) to Catalina (10.15):

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

From System Preferences select Security & Privacy and click the unlock icon at the bottom, then provide your user information. if you see an Allow button on this screen, click it to allow the HP Software installation (Skip to the next step if an Allow button does not appear)

 

Finally,  open System Preferences, and then open Printers & Scanners to re-add your printer by clicking the Plus sign. be sure to select the printer model within the Use drop-down menu.

 

For any issue, please include a clear information of the exact error or behavior on your comment, be sure to clarify your exact HP Printer Product name as described within below Support Document, your EXACT OS version (Click the Apple icon > About This Mac) and the connection type used for the printer (USB, Ethernet or Wireless)

 

Please note: If your printer model is not in the Supported HP Printers list for the drivers above, this knowledge base is not intended for your printer, please consult HP Support for your printer model, you may also check at 123.hp.com:

 

Supported HP Printers list for the drivers above
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