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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

Level 16
( Views : 869 )
Symptoms

No color options are shown under Printing Preferences when printing to a network-connected printer from a Windows 10 PC

 

Example

HP Printer Properties No Colour Radio Buttons.PNGHP Printer Advanced Properties Window.PNG

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Solution

Follow below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

If the same remains and color printing is not offered yet, try printing using the newly added print queue copy and verify, then set the newly added copy as default.

Contributors
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