20 Minutes Between Doc Printing

[mccarter1104]

When I print 2 documents, it takes an average of 20 minutes for the second document to print. This is because the first document has a status of "printing" for an extended period of time. If I cancel the 1st document, the status is "deleting" for twenty minutes. When I stop print sppoler and then restart, it prints the first doc, and does not start the second one. I have used HP print doctor, and uninstalled/reinstalled printer with no avail.

Printer is connected to computer through wireless. 

Printer only used by 1 computer. 

I attached a photo showing first doc is "deleting" as of 10:54am and it is now 11:07 am. Second doc submitted at 10:57 has not tried to print. 

[Riddle_Decipher · Accepted solution]

@mccarter1104

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

As I understand there is a huge delay between each print and it prints extremely slow,

Don't worry as I have a few steps to help resolve your concern:
(Print speeds are slower than expected or do not meet the speeds noted in the printer specifications).

Step 1: Reset the printer

Resetting the printer can resolve some types of slow printing issues.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

For more steps and details: Click here

(Though the header/title may be different, the steps will help resolve your concern).

Keep me posted.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[mccarter1104]

Thank you for the response. I unplugged the power cord directly from the back of the printer for roughly 2 minutes.  It 100% fixed the problem. Sometimes the simplest answer is the best. Thank you! 

[Riddle_Decipher]

@mccarter1104

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂