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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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‎02-05-2019 10:53 AM - last edited on ‎02-05-2019 11:01 AM by Retired

HP Recommended

Hi, 

I have enrolled and I cannot see my 3 months instant ink trial applied anywhere on my account, found it VERY hard to figure out exactly how to get it!

 

Can you help?


Thanks

frances

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2019 12:36 PM

HP Recommended

@FrancesDuffy 

Hi, I'm so sorry this was a confusing process for you.  

I'd like to know what printer you have enrolled in Instant Ink and did you use 123.hp.com and smart app or did you enroll via the Instantink.com website?

Your free months should show on your account page when you log in in the top right corner.  Here is an example of mine:

If you don't see the free months and you enrolled within 7 days of setting up the printer then you are eligible for the free trial and I can help you with that.  I'll send you a private message you can respond to if you are not seeing your free months.

freemonths.PNG

I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as Accepted Solution

View solution in original post

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1 REPLY 1

‎02-05-2019 12:36 PM

HP Recommended

@FrancesDuffy 

Hi, I'm so sorry this was a confusing process for you.  

I'd like to know what printer you have enrolled in Instant Ink and did you use 123.hp.com and smart app or did you enroll via the Instantink.com website?

Your free months should show on your account page when you log in in the top right corner.  Here is an example of mine:

If you don't see the free months and you enrolled within 7 days of setting up the printer then you are eligible for the free trial and I can help you with that.  I'll send you a private message you can respond to if you are not seeing your free months.

freemonths.PNG

I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as Accepted Solution
Was this reply helpful? Yes No
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