Activate 3-months trial instant ink

[RachyPanda]

I also have just bought a new HP 2630 printer and I was not prompted about the 3 month trial on setup. This was one of the key reasons I bought the printer. Please can someone contact me to help me set this up. Thank you.

[Jeet_singh]

Hi @RachyPanda,

Thanks for stopping by the HP Support Forums! I’d like to help!

Going through your post, I understand that you are looking for the free ink subscription. To help you with the issue, I need to know few details regarding your Instant ink account to help you get the free months.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message, simply reply to the message with the information needed. Please check the mailbox icon at the top right corner of your screen to access your inbox.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[jenniehawkes]

Hi, I also am unaware of how to set up the free trial, could you please help?

[A4Apollo]

Hi! @jenniehawkes, I am the Mr.Robot. It looks like you were interacting with @Jeet_singh, but he is out of the office today, so I'll take over from here.

I appriciate your efforts for writing back to us.

Please check the contents of your printer box for an enrollment code relating to your trial.

Your printer should have come with either an enrollment key or a claim code. You should be able to add any promo code during the last phase of the enrollment.

If you have the printer enrolled and if the 3-month trial was not applied, send me a private message with the details below.

So, I can look at your account and get the trial applied. 

Please share few details in a private message, so I can check the account details and apply the promo code for you.

Printer Model Name

Serial Number of the printer

Instant ink Email Address

Instant Ink Account Number

Address to ship the cartridge

Do you need black or color ink cartridges?

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[kimmers12]

I brought a printer from you guys saying that i could register for 3 months free ink during setup this didnt happen and i would like to know how i can go about getting it set up. 

thank you

[Jeet_singh]

Hi @kimmers12,

Thank you for replying,

As I understand you are having issues activating 3 months trial subscription for Instant ink program. Don't worry I'll do my best to help you with this.

Since you are not able to activate 3 months trail for instant ink program from your end, I would try to check the account details and based on the information if it requires we'll go ahead and activate it from our end. In order to check the details, I'll need the account information regarding your HP Instant ink. Since the instant ink account details are confidential, please send me the required information via private message.

If you need assistance in locating your private message please click here(http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t... ​)

Eagerly waiting for your response!

Regards,

[Dlaw1983]

I have same problem just brought hp 2632 with 3 month free ink it didn’t do this in set up

[gothfrog]

yup, here too, just bought the 3831, as a student, but no code for the trial....or even info...is it the 100 page, colour option??

[sandytechy20]

@Dlaw1983

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are want to activate the 3 months trail instant ink. I would like to help you resolve this issue. 

I am sending you a private message asking for the required infirmation. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

[gothfrog]

no sign of a pm...