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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: After multiple failed attempts uninstall 4630 printer I'...

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04-05-2018 01:11 PM
Many attempts to uninstall my Officejet 4630 printer have failed. I've replace the printer but can't remove it because drivers and possibly other software is missing. Attempts toreinstall have also failed.
How can I get this beast removed completely from mt PC?
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Accepted Solutions
04-06-2018 10:20 AM
Take a look at this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
04-05-2018 03:16 PM
You may manually uninstall the printer software from the add/remove wizard.
- Press Windows + R and type appwiz.cpl and click on OK.
- Uninstall the programs associated with printer.
In addition to that, remove the driver manually.
- Press Windows + R and type devmgmt.msc and click on OK.
- Expand the categories and look for your printer.
- Right click on it and select uninstall
- Make sure to check the box which says delete drivers
- Restart the PC and check
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
04-05-2018 05:23 PM - edited 04-05-2018 05:25 PM
Thanks- I followed your suggestions.
When I tried uninstalling HP…Software, I got these error messages:
Error 2147467259 Failed to find driver packages to process
OK
HP Officejet 4630 Basic Software
InstallCustomActions:CopyPortMonitorFiles:
3+CopyFile(C:\HP\HP Officejet 4630 series\Bin\\HPDiscoPMC611.dll DST:
C:\WINDOWS\system32\HPDiscoPMC611.dll)
OK
Error:3 Failed to copy port monitor files
OK
When I tried the device manager, The HP printer wasn’t listed
I'm not sure what all that means but those are the error messages I kept getting during my previous attempts as well.
04-05-2018 09:04 PM
Search for the HPDiscoPMC611.dll file and delete any found.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
04-06-2018 10:04 AM
At this point I would suggest runnning a 3rd party uninstaller program.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
04-06-2018 10:20 AM
Take a look at this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
03-13-2019 08:32 AM
I tried various suggestions from community. Yesterday in a remote support an HP person uninstalled it. But today I am stil receiving the Run DLL error message. "There was a problem starting C:\Program Files\HP\HP Officejet Pro 6830\bin\HPStatusBL.dll The specified module could not be found." Now I can't get through to HP to ask about it.