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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Attention error light showing but printer working

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07-23-2025 01:14 PM
Followed instructions you gave / as in document including plugging directly into wall socket and have read the link (Find the meaning of the light conditions) so will now consider getting the printer serviced (or replace printer)
thanks again for all your help ruth
07-23-2025 02:05 PM
@RuthBuchanan wrote:... any ideas what else I can try to either detect the fault or get attention LED to go off - thanks
Yes, try this:
Check the toner and cartridges.
I'm not an employee of HP, I'm as volunteer here.
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07-23-2025 03:18 PM
am really sorry not sure what you mean by toner and cartridges - black toner cartridge showing 20% all three colour cartridges showing 30% - is there something else I should be checking - also what button are you advising me to press - thanks ruth
07-24-2025 03:19 AM
Suggestion: ignore the LED.
Because the printer is printing.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
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