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‎07-21-2025 03:12 PM

HP Recommended
Product: HP Color Laser 150nw
Operating System: Microsoft Windows 11

My printer is showing the orange attention LED (the printer has stopped due to a major error) however my printer is working with no problem (at least so far) - I have tried all the suggestions from 'troubleshooting' / technical support - any ideas what else I can try to either detect the fault or get attention LED to go off - thanks 

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2 REPLIES 2

‎07-22-2025 06:19 AM

HP Recommended

@RuthBuchanan 
Welcome to the HP Support Community!

 

Attention light blinks and the printer stops printing

This condition occurs when the toner collection unit (TCU) is full.

To resolve the error, replace the TCU.

 

Or are other LEDs flashing?

 

Kind Regards
Andr-1611

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‎07-22-2025 07:06 AM

HP Recommended

thanks but have already checked that and have emptied toner collection unit - no other LEDs flashing

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