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HP OfficeJet Pro 9010 All-in-One Printer

When aligning the print head error code B8158376 shows. Can't skip the alignment and it freezes on this error code each time

1 REPLY 1
HP Recommended

Hi @Jake215,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting error codes like B8158376 on HP printers typically indicate a hardware issue, specifically related to the print head or its alignment mechanism. Here's what you can try to resolve this issue:
 

  • Restart the Printer: Sometimes, a simple restart can resolve temporary glitches. Turn off the printer, wait for a minute, and then turn it back on.
  • Update Firmware/Drivers: Ensure that your printer's firmware and drivers are up to date. Update the firmware on an HP printer
  • Check for Obstructions: Open the printer cover and check for any obstructions in the print head's path. Sometimes, debris or pieces of paper can interfere with the alignment process.
  • Clean the Print Head: Use the printer's built-in cleaning function to clean the print head. Follow the instructions in your printer's manual for proper cleaning procedures.
  • Reset the Printer: Try resetting the printer to its factory settings. This can sometimes clear out any software issues that may be causing the error.

Refer to this document:  HP OfficeJet Pro 9010 All-in-One Printer series User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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