Blank pages

[dlaw1947]

Have hp ink cartrigdes, ink levels okay, and current software updates installed. Printer prints blank pages from computer and when making a copy. Printer is about two years old. Does anyone know the contact phone number for customer support?

[dlaw1947]

Okay, I was having a problem with my printer printing blank pages. I have solved the problem. I do not use my home printer that often and this is why it was printing blank pages, the ink had dried out on both cartridges. I removed the cartridges and rubbed them on a paper towel that I had poured alcohol on. The printer is working fine now. If you do not use your printer that much it makes sense that the ink would dry out on the face of the cartridge and block the flow of ink.  Oh by the way, Hey HP why do you and every other printer company have to make your money on the ink cartridges??? I can buy a new printer for what a couple of cartridges cost. I am sure most of your customers will agree that those of us who need a printer but do not use it that often think it is ourtragous to pay this much for ink!!!!

[Bob_Headrick · Accepted solution]

I am glad you got the issue resolved.  What is your printer model - it is not likely a Designjet 4520 as this is a huge printer.

If you have the HP Envy 4520 you might consider the Instant Ink program - for low usage there is a 15 pages per month plan for free or $2.99/month for 50 pages/month.  See here for information.