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HP Recommended

New printer HP smart tank 7300

 

just printed and now every light is blinking and not able to stop.  Any suggestions 

1 REPLY 1
HP Recommended

Hi @MJH1206,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If the lights on your HP Smart Tank 7300 printer are blinking and the printer isn't responding, here are some steps you can take to troubleshoot the issue:

Troubleshooting Steps

Check for Error Messages:

  • Look for any error messages on the printer's display screen. These can provide clues about the issue.

Power Cycle the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for about 30 seconds, then plug it back in and turn it on. This can help reset any temporary issues.

Check Ink Levels:

  • Open the printer and check the ink levels. If the ink is low or empty, it might cause the printer to stop functioning properly.

Paper Jam:

  • Check for any paper jams. Open all accessible areas of the printer and look for any stuck paper.

Check Connections:

  • Ensure all cables (power, USB, or network) are securely connected.

Reset the Printer:

  • If the issue persists, perform a factory reset. Refer to the printer's user manual for specific instructions on how to do this.

Update Firmware:

  • Check if there's a firmware update available for your printer. This can often resolve performance issues.

Consult the Manual:

  • Refer to the HP Smart Tank 7300 user manual for specific troubleshooting related to blinking lights. Different light patterns can indicate different issues.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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