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‎02-10-2022 06:22 PM

HP Recommended

I am having the same problem.

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‎02-10-2022 11:41 PM

HP Recommended

I could use the same message, I'm having that issue.

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‎02-14-2022 02:43 PM

HP Recommended

Hi,

 

I currently have the same (error code 042D34E8 ) problem with my HP OfficeJet Pro 9010 series printer. My printer is fairly new and I really hope to be able to use it for a while.

 

Can you provide me with the instructions to resolve the issue for my printer please?

 

Thank you

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‎02-22-2022 05:08 AM

HP Recommended

Hello,

I have the same problem error code 042D34E8 on a HP OfficeJet Pro 9015.

Who have the solution?

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‎02-24-2022 08:09 AM

HP Recommended

@w138nas

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
  2. Select the country.
  3. You will find the phone numbers below the product details.

Keep me posted.

Cheers.

Sandytechy20
I am an HP Employee

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‎03-06-2022 06:12 AM

HP Recommended

I have the same issue.

 

Please share how the printer can be set to factory defaults.

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‎03-06-2022 01:28 PM

HP Recommended

Hi @Fazundo,

 

Welcome to the HP Support Community

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

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‎03-06-2022 04:07 PM - edited ‎03-06-2022 04:08 PM

HP Recommended

The "042D34E8 error code" problem was resolved for my printer after the 3rd party ink cartridges were replaced with HP original ink cartridges. Note that, in my case, there was no need to reset the printer to factory defaults.

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‎03-09-2022 10:28 AM

HP Recommended

Hi, please can you email me the solution to this error as well?  Thank you 

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‎04-02-2022 08:05 AM

HP Recommended

Hi,

 

I have the same problem. The  error code 042D34E8 on a HP OfficeJet Pro 9015.

Wat is the  solution?

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