Bought wrong ink

[annikarose]

I mixed up 902 and 920 and bought 920 ink instead of 902 😞 I can't return to Target because of the pandemic. It was like $100 worth of ink, cmy and black. Is there anything that can be done? I don't want to spend another $100 on ink and then have these cartridges go to waste 😞

[Riddle_Decipher · Accepted solution]

@annikarose I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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