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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-08-2023 09:29 PM

HP Recommended

I have a newly installed HP ENVY Photo 7855 and the blue on my page is printing pink color

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2 REPLIES 2

‎02-08-2023 10:03 PM

HP Recommended
  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.
  2. Swipe up on the display, and then touch Printer Maintenance.
  3. Touch Clean Cartridges, and then touch Continue.
    A Print Quality Diagnostic page prints.
    Examine the Print Quality Diagnostic page.
    If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

Also try steps as mentioned in the document. URL below

https://support.hp.com/in-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/document/c... 

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎02-09-2023 01:24 AM

HP Recommended

Your printer may be printing pink as the other ink cartridges have run out. Common printer-to-page technology processes color in four parts; cyan, magenta, yellow and black (CMYK), or toner. The ink cartridges in your inkjet or color laser printer are split up into four colors. From time to time one color may run out before another.

 

Hope This Works,
Peter

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