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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Bypass - SETUP Cartridge for ENVY 7155

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08-12-2020 06:16 AM
Hi @Jessyusemi,
We would have to perform an OOBE reset on the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
09-22-2020 04:01 PM
@fldd, Welcome to HP Support Community!
Are you having the setup ink cartridge error on the printer?
Could you elaborate on the issue and help me with the exact error message?
Keep me posted for further assistance.
TEJ1602
I am an HP Employee
09-23-2020 05:29 PM
@Nuckster, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee