Bypass Setup Cartridge

[TEJ1602]

@gravgraham, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[KCBN]

I have the same problem with my son’s HP 5055; he brought it new to college and promptly lost the set-up cartridges.  Could you please, please, PLEASE help?  Thank you!

[gravgraham]

I only received one solution of a reset which I tried but it didn't work 

[rxp]

Hi could someone assist me too? I have the same problem

[Jeet_singh]

@rxp,

Thank you for posting your query on HP Support Community,

In order to bypass the setup cartridges message and use the regular ink cartridges, I believe we can bypass the setup by performing a reset.

To provide you with the accurate steps, I would need to know the correct printer model number. 

Please use this link to help you find that information: https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Waiting for your response!

Cheers 🙂

[gravgraham]

It is an ENVY 5032, the serial number is {edited[, the FPU number is M2U85-64002. Thanks for your response 

[Jeet_singh]

@gravgraham,

Thank you for posting your query on HP Support Community,

Follow the troubleshooting steps from this document HP Ink Cartridges - 'Use SETUP Cartridges' Error.

Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Prestonsmom14]

I just received my open box printer HP Envy 7800 series. It did not come with the setup ink. Is there a way to bypass this setup?!

[gravgraham]

It still requires setup cartridges which I don't have 

[Lenka1]

Hey guys, I just wanted to say that they did not help me resolve the issue at all. They told me to restart the printer, it didn't help. Then I was told to perform the hard reset, which didn't help either and then I never heard from anyone again. I ended up having to buy a new printer.