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HP Recommended

@Prestonsmom14,

 

Thank you for posting your query on HP Support Community,

 

In order to bypass the setup cartridges message and use the regular ink cartridges, I believe we can bypass the setup by performing a reset.

 

I am going to send you a private message with the instructions on how to perform an advanced reset. Now these steps are specific to your printer only. 

 

Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

@gravgraham,

 

In order to bypass the setup cartridge message, you would need to use regular ink cartridges. In this way you can bypass the setup cartridge message by performing a reset on the printer. 

 

I am going to send you a private message with the instructions on how to perform an advanced reset. Now these steps are specific to your printer only. 

 

Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

I have the same issue with the printer.  It did not come with setup carts, I had to purchase separately.

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