Can anyone help with error code on Officejet 0XB82049D4

[jDub12]

Can anyone help with error code on Officejet 0XB82049D4 please?

[Echo_Lake]

@jDub12

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, 

I understand you are getting this error code on the printer screen, To provide an accurate resolution, I need a few more details:

• What are the troubleshooting steps you have tried so far?
• When was the last time it worked fine?
• Did you make any changes to the settings of your Printer prior to the issue?

While you respond to that, let's try these steps: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[jDub12]

Thank you,  That didn’t work in itself, but then I tried the same after taking the cartridges out and it seems to have sorted it out thank you. 

[Echo_Lake]

@jDub12

Thank you for posting back.

I appreciate your efforts! I am glad to know that you managed to resolve the issue.🙂 Please reach out again for any further assistance.

Have a nice day ahead. 👍
 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.