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‎10-23-2020 08:54 AM

HP Recommended

Hmmmmm, sure is odd.. all of us Mac users and on the same date. This is one for 'Unsolved Mysteries'.

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‎10-23-2020 08:55 AM

HP Recommended

Thanks for the input. At least I can put that theory to rest.

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‎10-23-2020 08:56 AM

HP Recommended

They hung up on me, too. Asked for my number and said he'd call back if we were "disconnected". He never called.

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‎10-23-2020 08:57 AM

HP Recommended

Exact same with me, but without the malware thing. 

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‎10-23-2020 09:01 AM

HP Recommended

I never got the malware warning... I did scan with Malwarebytes AFTER all this started and didn't find anything. Defiantly seems like an Apple to HP problem though. Just wish we could all get some help!

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‎10-23-2020 09:02 AM

HP Recommended

This didn't work for me.  I've added it under Printers & Scanners and it's got a green circle and says it's idle.  I set it as the default printer.  But when I go in and print it isn't showing as an option for a printer to choose from. And when I print to the only option that is there, nothing happens.

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‎10-23-2020 09:18 AM

HP Recommended

Yeah this is defiantly an Apple issue. I'm chatting with Apple support about it now, I'll update y'all after!

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‎10-23-2020 09:18 AM - edited ‎10-23-2020 09:20 AM

HP Recommended

SOLUTION!!!!!! Mac Users! I went to preferences and deleted the printer. I reinstalled it and it is working fine. SOLUTION!!!!!!

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‎10-23-2020 09:22 AM

HP Recommended

I deleted the printer in preferences snd reinstalled it. It is now working!!!!!!

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‎10-23-2020 09:23 AM

HP Recommended

Yeah I've tried that a billion times and still doesn't work for me 😞 

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