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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Cannot connect my printer to new netgear 93 router

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02-18-2019 02:34 PM - edited 02-18-2019 02:36 PM
A warm welcome to HP Support Community!
I believe we can use HP Easy start application and HP auto wireless connect feature to reconfigure the printer wireless settings.
Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button
and the Cancel button
at the same time for 5 seconds. (This steps will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and run HP Easy start from here.
3.) Follow the onscreen instructions to connect the printer to your home wireless network.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
02-18-2019 03:35 PM
Thank you for the assistance . I finally called support and got great help. After over several hours and the techs taking over my computer we got it solved. Then the next day it would not find the printer again. We put it through some paces to no avail. Then today i sent something to print just to see. I did a cooy and print, not scan. It printed and then i sent something from my imac to the printer and it worked. I pray it continues to do so,
02-19-2019 05:46 AM
Glad to hear that the printer is working now. If you need any help, feel free to reach out to us.
Have a great day!
I am an HP Employee