• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet 2622
macOS 10.14 Mojave

I had a cisco router and had no problems  I  had to replace it and got a neatgear 93.  Now I can't connect my printer to my devices.  

3 REPLIES 3
HP Recommended

@Alpinerose

 

A warm welcome to HP Support Community!

I believe we can use HP Easy start application and HP auto wireless connect feature to reconfigure the printer wireless settings.

Here is how to do it:

1.) On the printer control panel, press and hold the Wireless button https://support.hp.com/doc-images/162/c02131772.gif and the Cancel button https://support.hp.com/doc-images/824/c01623874.gif at the same time for 5 seconds. (This steps will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) Download and run HP Easy start from here.

3.) Follow the onscreen instructions to connect the printer to your home wireless network.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

HP Recommended

Thank you for the assistance . I finally called support and got great help. After over several hours and the techs taking over my computer we got it solved. Then the next day it would not find the printer again. We put it through some paces to no avail. Then today i sent something to print just to see. I did a cooy and print, not scan. It printed and then i sent something from my imac to the printer and it worked. I pray it continues to do so, 

HP Recommended

@Alpinerose

 

Glad to hear that the printer is working now. If you need any help, feel free to reach out to us.

Have a great day!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.