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‎12-19-2020 08:50 AM

HP Recommended
Product: Deskjet Pro M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My HP is connected via LAN.

Since i updated W10 no documents are printed anymore under W10. All other options (eg Direct Printing) are still working.

 

Ran HP Doctor (no issues are reported) and did reinstall drivers, as well software (using latest versions from HP website).

 

No error messages in W and in HP Doctor.

Tried solutions as suggested in HP support (E.g. pull out network cables, disconnect printer, reinstall drives and software)

 

However still no result.

 

Who can help ?

Thanks

 

Midas

 

 

I did a full reinstallation of the drivers and the software

 

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2020 03:27 AM - last edited on ‎12-22-2020 04:40 AM by Retired

HP Recommended

I've tried quite some suggestions as made by HP and Microsoft W10.

None worked.....;-((((

 

Finally i solved the issue by reinstalling W10.......myself.

******

 

 

 

 

View solution in original post

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3 REPLIES 3

‎12-19-2020 12:39 PM

HP Recommended

Hi,

Thanks for your reply.

I already did (fully) reinstall the drives/software.

However it didnot work...;-(

Was this reply helpful? Yes No

‎12-22-2020 03:27 AM - last edited on ‎12-22-2020 04:40 AM by Retired

HP Recommended

I've tried quite some suggestions as made by HP and Microsoft W10.

None worked.....;-((((

 

Finally i solved the issue by reinstalling W10.......myself.

******

 

 

 

 

Was this reply helpful? Yes No

‎12-22-2020 04:41 AM

HP Recommended

We are happy that you managed to solve the problem;)

 

If possible, describe the procedure performed. Thus, you will be helping other users who have the same
doubt.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No
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