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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MollyAndMidas
Level 1
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Message 1 of 4
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Solved!

Cannot print after updating W10

HP Recommended
Deskjet Pro M281fdw
Microsoft Windows 10 (64-bit)

Hi,

 

My HP is connected via LAN.

Since i updated W10 no documents are printed anymore under W10. All other options (eg Direct Printing) are still working.

 

Ran HP Doctor (no issues are reported) and did reinstall drivers, as well software (using latest versions from HP website).

 

No error messages in W and in HP Doctor.

Tried solutions as suggested in HP support (E.g. pull out network cables, disconnect printer, reinstall drives and software)

 

However still no result.

 

Who can help ?

Thanks

 

Midas

 

 

I did a full reinstallation of the drivers and the software

 

 

 

3 REPLIES 3
MollyAndMidas
Author
Level 1
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Message 2 of 4
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HP Recommended

Hi,

Thanks for your reply.

I already did (fully) reinstall the drives/software.

However it didnot work...;-(

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MollyAndMidas
Author
Level 1
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Message 3 of 4
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HP Recommended

I've tried quite some suggestions as made by HP and Microsoft W10.

None worked.....;-((((

 

Finally i solved the issue by reinstalling W10.......myself.

******

 

 

 

 

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MatheusH
Moderator
Moderator
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Message 4 of 4
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HP Recommended

We are happy that you managed to solve the problem;)

 

If possible, describe the procedure performed. Thus, you will be helping other users who have the same
doubt.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
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