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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-15-2020 11:58 AM

HP Recommended
Product: HP Office Jet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

Unable to fix Carriage Jam.  Carriage is stuck in the right-hand position and cannot be moved manually.  The carriage cover has been removed to determine if paper or some other article had wedged itself under the printer cartridge holder.  Nothing found.  Printer has been thoroughly cleaned and checked for paper jams.  Attempted several times to do a complete reset of the printer without success.

Category:
1 REPLY 1

‎12-28-2020 07:03 AM

HP Recommended

Hi @BrianC13,

  

If you have already performed the steps from the document'Carriage Jam' or 'E3' Error Displays and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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