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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-15-2019 09:02 AM

HP Recommended
Product: HP officejet pro 6968

I came back from vacation and my hp officejet printer 6968 show an error 0x6100004a.  I’ve tried all recommended remedies and the carriage is still stuck on the right hand side. Any ideas would be appreciated.

1 person had the same question
1 REPLY 1

‎11-15-2019 12:36 PM

HP Recommended

Hi @Bill7343 

 

You can try to perform this troubleshooting steps to try to solve the problem, also according to the error message for carriage jam, can be a problem for any jam inside the printer, it might be a piece of paper stuck inside the printer.

 

Check for any paper jam at ink cartridges area or paper tray input

 

Hope solve your issue, if yes let me know it

I work on behalf of HP, regards.
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