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HP OfficeJet Pro 6975
Mac OS X 10.11 El Capitan

This will be the first time I'm changing the ink cartridges.  I signed up to get the ink sent to me.   In the box, there is a container I'm assuming is holding 3 cartridges.  The numbers on that container are as follows: 902, 903, 904, 905.  But, there is also 3 single cartridges, one yellow, red, and blue.  All 3 have the same 4 numbers on them. Now, my question is this...there is a message included that says "the cartridges in the printer may still have ink.  Please wait until a cartridge runs out of ink before inserting a new one."   How am I suppose to know which cartridge needs changed?  I think it gave a message that they are getting low, but didn't say which one.  I might have missed it.  Should it tell me?  Another thing, how would I install what looks like the 3 in 1 cartridges for lack of a better description?  I hope someone can help me.

 

I love the program that allows HP to know when I need ink.    I think I need to change my order to get more.  

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Willowbee, 

 

Please find below the link to check the Ink Level in the cartridges..

 

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/documen...

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

3 REPLIES 3
HP Recommended

Hello Willowbee, 

 

Please find below the link to check the Ink Level in the cartridges..

 

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/documen...

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended

ge is stuck under brown cover on right side, how do I get it out to remove cartridges

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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Thank you


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