Clicking printer icon doesn't work, printing and scanning are no problem

[DavidSMP]

Hi @EYES-T,

I read the post. Absolutely. I agree with you. Please give it time.

You take care now and have a blessed year ahead. 🙂

[EYES-T]

First of all, sorry I didn't close the subject earlier but now I have the same problem again.

Maybe I made a mistake to post my problem in a solved problem with the same characteristics. Greenturtle helped somebody out by leading him through several instructions. 

This is the thread : https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-Printer-Assistant-will-not-re-install/m...

These were the instructions I followed:

************************************************************************************************************

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing one of the following:
   • Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
   • Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
   • From the Start menu or the Start screen:
   • Open Devices and Printers.
   • Select any printer and then click "Print server properties" at the top of the window.
   • Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the Drivers from the wizard: 

http://123.hp.com/us/en/ (here I used the printer-specific complete installation)

Key in your printer model, Operating System and download & install the FULL feature software.

**********************************************************

It didnt work.

Now because in this thread, last year, it suddenly worked fine without me knowing why.

The last suggestion in this thread was "If this does not work, please backup all your important files and information and reinstall windows on your computer."

This is kind of drastic, no?

Another problem is also that W10 is currently having problems with implementing older restore points, it's a general problem.

[Barachiel]

@EYES-T

Thank you for posting on HP Forums, 

Barachiel is at your service. 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required informations,

Keep me posted,

Good Luck. 🙂