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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Follow this guide - fixed for many many people

https://itbacon.com/2022/11/27/fixing-hp-m281-error-49/

HP Recommended

Thanks Dan, not sure I could trust myself to take the printer apart 😂. I'd probably just smash it out of frustration.

HP Recommended

Thanks very much for the instructions on how to reset the firmware.  I was successful in recovering the printer via the method outlined in the link above.  It was not too complicated but does require some technical awareness and good eyes to see the jumper / circuit board connects.  Still feel like sending hp an invoice for my time spent on their firmware problem.

HP Recommended

Mine totally died. Now won't even switch on 😡

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Hi, I ordered a replacement formatter board from Aliexpress as the jumper trick didn't work for me. I've installed it but have the error "needs boid rfu 6d" which is similar to the one I think Joop had. Does anyone have the software from Aliexpress to initialise the board - I think it's the "zenith.rfu" quoted earlier. Got the other files but these don't seem to get past this initial problem (i.e. tried usbsend and the various other rfu files)

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Hi Steve424242,

 

This is the file I got via Aliexpress: Firmware but HP might take this link down shortly. Hope it helps!

 

--
Regards,
Joop Roseboom
HP Recommended

Hi many thanks for the software. That got past the “boid rfu 6d” error. I then used the jumper trick to send the April 2022 firmware which seemed to work ok. Unfortunately I still have the yellow warning triangle error “resend upgrade”. I’ve replaced the formatter board and reflashed the firmware - is there anything else that I need to do?

HP Recommended

@DanParker

Your post fixed my printer!!!!

https://itbacon.com/2022/11/27/fixing-hp-m281-error-49/

 

Because I have a European model, I didn't have the 2 pins from the above solutions.   

For that part, I had to switch to this story:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281...

 

If you have non-genuine toners, you'll have to install the firmware '20200612 firmware release' + unselect the automatic firmware upgrade option.

 

Again, a big thank you for this information!

 

Regards,

 

HP Recommended

So do I,

this https://itbacon.com/2022/11/27/fixing-hp-m281-error-49/ turns my printer back to live !

Many thanks.

Fred

HP Recommended

Hi, I have the same error with my HP MFP 283 fdn. Can anyone tell me where I can find the correct firmware? Using the linked firmware for the 281 shows the same result: ServiceError49. 


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