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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-21-2022 01:29 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Mac OS X 10.9 Mavericks

This printer has been onsite for 13 months, it is one month OUTSIDE warranty...Due to COVID-19 it hasn't been used very much at all because staff haven't been working onsite much.  

 

Problem: The printer powers up, cycles but there is no display, no network connectivity and thus no printing.  I have tried powering off for several minutes, unplugged for several minutes, and various other 'fonzie' maneuvers without luck.

 

I am hoping HP will come good on this, as we are a large school district and use 95% HP printers.

 

Any help would be appreciated.  Thank you.

Category:
1 person had the same question
3 REPLIES 3

‎04-21-2022 11:28 PM - last edited on ‎04-22-2022 07:41 AM by

HP Recommended

I suggest your best course of action is to engage the dealer you purchased the printers from and have them advocate on your behalf of contact HP tech support directly. 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-25-2022 06:43 AM

HP Recommended

I created a ticket with HP and they didn't even have the decency to talk to me and instead closed the call with ZERO comments or reason why....

 

I know where I will be directing my 50 locations for printer purchases moving forward.... it won't be HP in case you were wondering.

 

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‎04-27-2022 06:54 AM

HP Recommended

@Nickel-City-CPU

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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