Color block not printing smoothly

[VikeFan93]

Having an issue printing large color blocks. I've done a printhead alignment, cleaned the printheads, printed a test page which looks fine, done troubleshooting through the HP app, printed another test page which looks fine, but the print still looks horrible.

This is what the print is supposed to look like.

This is what actually prints.

[A_Gayathri]

Hi @VikeFan93 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've already taken several troubleshooting steps to address the issue with your HP OfficeJet Pro 8035 printer. Since the test pages look fine but the actual prints don't, there might be some other factors at play. 

Here are a few additional steps you can try:

• Check Ink Levels: Ensure that the ink cartridges have sufficient ink levels. Sometimes, low ink levels can cause printing issues, especially with color blocks.
• Print Quality Settings: Check the print quality settings in your printer software. Sometimes, lowering the print quality settings can improve the print output, especially if the issue is related to ink distribution.
• Paper Type and Quality: Make sure you are using the correct type and quality of paper for your print job. Using low-quality or incompatible paper can lead to print quality issues.
• Update Printer Drivers: Ensure that you have the latest printer drivers installed on your computer. You can download and install the latest drivers from the HP website.
• Reset Printer: Try resetting your printer to its default settings. This can sometimes resolve issues related to configuration settings.
• Check for Firmware Updates: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes fix bugs and improve overall performance.
• Print from Another Device: Try printing the same document from another device to see if the issue persists. This can help determine if the problem is specific to your computer or the printer itself.

Refer to this document:  HP OfficeJet Pro 8035 All-in-One Printer

HP OfficeJet 6900, 8010, 8020, 8030 printers - No black ink, wrong colors, other print quality issue...

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[VikeFan93]

Thank you for the info, but I believe none of these apply.

Ink levels are reported as fine in the HP Smart app, Print quality settings haven't changed, paper is the same I've been using for months, print drivers were checked/updated in the HP Print and Scan Doctor app, printer has been reset multiple times, and just printed the same file from my phone and the result is the same.

I included pictures in the original post that would have made the issue much more clear but they got bounced shortly after posting. My fear is that it is a printhead issue.

I'll try posting the images again.

This is what the source file looks like

Here is what my print looks like.

[A_Gayathri]

Hi @VikeFan93 ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!