Colour printing disabled by administrator

[beartate8]

Hello, I need help to override the following msg when I press the colour print button on the lcd screen.
" colour printing has been disabled by your administrator or the person who setup the printer"
I'm able to print in colour but just unable to colour print from the lcd screen on the printer itself.
Please help!!

[Sunshyn2005 · Accepted solution]

HI @beartate8,

Glad to see you are utilizing the HP forums, this is a great question other customers may be wondering about too!  If I understand you correctly are able to print in color but can not perform a color copy. There is a setting on the front panel to all you enable and disable features. The option is in a hidden menu as to help prevent people from accessing it and disabling features unintentionally so I will private message you the instructions. 🙂

If the steps I send you resolve the issue. please return here and click Accept as Solution so others can see your inquiry is solved.

Thanks.

[Simplythebest21]

I need help with this topic as well please 

[Riddle_Decipher]

@Simplythebest21

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

I'll be glad to help you obtain the reset procedure to fix your concern, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked?

Normally, you may want to enter the product name & a detailed description of the issue for a quicker solution.

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,