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‎10-29-2017 10:51 PM

HP Recommended
Product: Deskjet 4535
Operating System: Microsoft Windows 10 (64-bit)

My new HP Deskjet 4535 is getting connected to my Home Wifi. It prints fine if we sent the document to its email ID. 

 

But In my Desktop with Windows-10 64 bit , while trying to add printer, its detects the printer, but the driver status is showing as "Driver unavailable", due to which I am unable to print from Excel or Word....and also I am unable to adjust the grayscale. it does print on full color and full black..

  

I did the following.

  • Updated the Windows 10, with latest update.
  • Tried to connect the printer with USB cable
  • Downloaded the latest firmware, driver other basic software from HP website and its getting installed

But still windows says driver is unavailable.

 

Friends, I would appreciate if anyone has faced and solved the same kind of issue.

 

Please help 🙂

 

 

 

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2017 12:50 PM

HP Recommended

Problem Solved by installing the below Windows 10 update

 

Definition Update for Windows Defender - KB2267602 (Definition 1.255.236.0).
Feature update to Windows 10, version 1703.

View solution in original post

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4 REPLIES 4

‎10-30-2017 12:58 AM

HP Recommended

@RexDubai

 

You have to install software and drivers using the CD which comes with printer OR download and install  the following package

 

        https://support.hp.com/emea_middle_east-en/drivers/selfservice/hp-deskjet-ink-advantage-4530-all-in-...

 

Regards.

BH
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‎10-30-2017 11:50 PM

HP Recommended

🙂 .......thanks for your responce.

 

I already tried it. with the CD came along with the printer. it didnt work.

 

I also tried an OLD CD which came along with my friends Printer as well.. But failed...

 

 

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‎10-30-2017 11:54 PM

HP Recommended

Also I downloaded the latest firware and driver from HP website...it din work.

Was this reply helpful? Yes No

‎10-31-2017 12:50 PM

HP Recommended

Problem Solved by installing the below Windows 10 update

 

Definition Update for Windows Defender - KB2267602 (Definition 1.255.236.0).
Feature update to Windows 10, version 1703.

Was this reply helpful? Yes No
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