Device install failed with -2081883393

[egalegal]

Hi,

I tried to install my printer but can't get past the network installation part.

Printer is connected to Wi-fi, PC sees the printer and finds him during installation process.

But in the logfile there is this error code:

"Device install failed with -2081883393"

How can I get my printer to install properly?

I even can't install it over USB and I tried every step in the troubleshooting faqs.

I also tried every step in this forum thread:

http://h30492.www3.hp.com/t5/Drucker-und-All-in-One-Ger%C3%A4te-Installation-und/HP-8620-Netzwerkins...

Please help me I'm desperate.

Regards

P.S. Fax and scanning was installed properly, so scanning is working. Printing on the printer also works. Only installing the print driver under win7 is bugged.

[8lives]

Hi, take a look at the answer in this link Microsoft link.

[egalegal · Accepted solution]

Hi 8lives

thanks for the quick answer and the link. Unfortunately these steps did nothing to solve the problem.

But I found the solution myself:

the system variables %tmp% for the temp folder where incorrect. I removed a HDD on which I had the temp folder, and Windows did not rewrite these variables.

1. Control Panel > System > Advanced System Settings > Advanced > Environment Variables > System Variables

2. Changed E:\Temp to C:\Windows\Temp for both "Temp" and "Tmp"

I hope maybe I can help somebody else with this solution.

Regards.