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Microsoft Windows 11

After a power outage, my HP LaserJet M506 resumes printing correctly from the page where it stopped printing whereas my HP LaserJet M607 restarts printing from the first page again. Since I print thousands of invoices at a time, I waste hundreds of pages each time there is a power outage with the M607.

 

Unfortunately the M506 is discontinued in Cambodia where I live and I had to buy the M607. While it prints 20% faster than the M506, it is much more wasteful and takes longer to finish the job since it restarts from the beginning of the job. Is there a setting I can change on the M607 for it to restart where it stopped printing like the M506? 

 

Thank you for any help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check this setting on the 607

 

Repairatrooper_0-1740974799860.png

Set Jam recovery to off. You may also try disabling bi-directional printing in the driver as this stops the printer from reporting back. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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3 REPLIES 3
HP Recommended

Check this setting on the 607

 

Repairatrooper_0-1740974799860.png

Set Jam recovery to off. You may also try disabling bi-directional printing in the driver as this stops the printer from reporting back. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you RepairaTrooper! 

I found the settings you mentioned and changed them. My colleague who does the invoice printing will test it out at the end of the month to see if it works. I will give another update then. Thanks again!

HP Recommended

Thank you! Your guidance worked and solved my issue! The printing restart disappeared.

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