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HP OfficeJet Pro 8135e All-in-One Printer
Microsoft Windows 11

I bought an OfficeJet 8135e. It was printing on both sides of the sheet. But now it's telling me I have to do it manually. What should I do to start duplex printing again? I'm using HP paper. I also have HP Slim Desktop PC.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Common cause I run into is that Windows has replaced your HP driver with a Microsoft IPP driver. 

Go control panel, right click on device and printers and select open from the drop down menu. Right click on the icon for your printer and select open from the drop down menu. Click on the advanced tab and it will show what driver is installed. If it is an IPP driver delete and reinstall. If it shows as an HP driver, click on the device settings tab, scroll down till you see "duplex unit" and make sure it is set as "installed"

 

duplex.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

3 REPLIES 3
HP Recommended

Common cause I run into is that Windows has replaced your HP driver with a Microsoft IPP driver. 

Go control panel, right click on device and printers and select open from the drop down menu. Right click on the icon for your printer and select open from the drop down menu. Click on the advanced tab and it will show what driver is installed. If it is an IPP driver delete and reinstall. If it shows as an HP driver, click on the device settings tab, scroll down till you see "duplex unit" and make sure it is set as "installed"

 

duplex.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

It worked! Control Panel was discontinued. What you show me was the old way. Thanks. 

HP Recommended

Glad it worked out. Some functions in Windows are just easier to deal with using older methods. Or I am too lazy to learn the new way. Results are what counts.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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