I have a document that is double-sided that is 4.75 in squared. When I go to print, the printer is distorting one side so that it is shorter in length. I've tried printing it through multiple applications and it's still continues to screw it up. How can I fix this issue?
The specifications ( and User Guide ) do not include the margin limitations - it is possible the margins set for the job are not supported by the printer.
The software is five years old - still likely usable with Windows 10 but it is not going to get any better at this point.
Some printers do require a larger margin on the bottom than on the sides / top.
If you try to print the document / image beyond the limitations, the job will produce an error or it might "fit" and squish the content.
If this is the case, one way to fix it is to set the margins large enough that the bottom margin is also used on the sides / top.
If this is not your printer, the basic premise is the same.
Check your printer's Specifications and User Guide.
You can also try setting the margins to minimum in the document to be printed (say .1 inch per side) - usually if there is an error, it might notify you with an option for correct the option and you can click "yes, fix it" (in which case it will set the minimum margins supported in the driver / printer).
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So, the image I am trying to print it 4.75" x 4'75". Which is well within the printers limitations. I have printed out this same document size before and it has worked just fine but now it is not doing it properly. Also, when I select " General Printing" in the Printer Driver properties and select "Print On Both Sides" the printer drastically reduces the image size down to 2 inches high. I am very confused as to why it is doing this.
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