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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-12-2017 10:06 AM

HP Recommended
Product: HP Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)

For the last one or two years Windows update (now Win 10) has been trying to install two updates for Photosmart 7520, called Null fax and Null print.  It always fails.  I no longer have this printer and would like to have these attempted updates removed so that I no longer receive a message that the installation failed.  I don't even know why they are trying to be installed, and now that I have a new HP (7640) I definitely do not need these updates.  Please advise how to get this notice removed.  What help do I need to get this accomplished?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 11:46 AM

HP Recommended

Hi,

I assume the following steps should apply for the described condition:

http://support.hp.com/us-en/document/c05214529

 

Please let me know if that helps,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎01-12-2017 11:46 AM

HP Recommended

Hi,

I assume the following steps should apply for the described condition:

http://support.hp.com/us-en/document/c05214529

 

Please let me know if that helps,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-15-2017 10:27 AM

HP Recommended

That appears to have solved the problem.  Thank you for the help.

Was this reply helpful? Yes No
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