Duplex printing, Envy5540 from Office for Mac

[Nockerup]

Hi, Can someone please advise?

I've just installed a new HP Envy 5540 and used HP Easy start to download drivers etc. I cannot find how to Duplex print from Word for Mac version 15.30, the interface doesn't seem to provide this option. Operating System is OS 10.12 Sierra.

However, I can Duplex print Pdf files or print both sides from Safari, the print interface in these situations differs from that seen when using Word and does includes a 2 side option, but not an an edge option.

My previous Epson printer allowed 2 sided printing with edge options from Word.

I can work around by exporting files as Pdfs and then printing 2 sided from Preview. But one of the reasons I chose this printer was because it was supposed to provide 2 sided printing.

I have Googled this issue but none of the suggestions work.

[sandytechy20 · Accepted solution]

@Nockerup

Welcome to the HP Forums.This is a great location to get assistance! I read your post and see that you want assistance on duplex printing on HP Envy 5540 Printer. I would like to help you resolve this issue. 

Set up the duplex print job in the document print settings.

1. To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.

2. Open the document you want to print, click File, click Print, and then click Show Details if necessary.

3. Look for a Two-Sided selection box.

   Figure : Two-Sided option in the print settings

   

   • If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.

   • If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.

4. Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.

   Rear loading paper input tray

   Front loading paper input tray

   

   

5. Select Paper Handling from the unnamed menu at the center of the window, and then select Odd Only from the Pages to Print menu.

   Figure : Select Odd Only pages to print

   

6. Depending on your printer type, select one of the following settings from the Page Order menu:

   • Rear loading paper tray: Select Automatic

   • Front loading paper tray: Select Reverse

7. Click Print.

Click here and refer the document for more steps.

Let me know if that works.

Cheers.