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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- During firmware update I get error code 0B820F6DC. Have to ...

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08-10-2024 06:00 PM
Returned home after being away and printer wanted to update firmware pressed OK. Came back several minutes later and the Error Code 0XB820F6DC was on the screen and could not get ride of message until I unplugged the printer from the power. What is the problem?
Thanks
Tom
Solved! Go to Solution.
Accepted Solutions
08-13-2024 07:33 AM
Hi @Rocketbud,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
08-13-2024 07:33 AM
Hi @Rocketbud,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.