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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-21-2022 10:27 PM - last edited on ‎07-24-2022 09:15 AM by Retired

HP Recommended
Product: HP Smart Tank Plus 551 Wireless All-in-One
Operating System: iOS

So my printer is saying the issue e3 and sometimes e4 google tells me that e3 is a jam and e4 is a paper jam yet there is not obstruction or paper stuck in my printer

1 REPLY 1

‎07-26-2022 10:26 AM

HP Recommended

@Fergus9

 

Welcome to the HP support community.

 

I understand that you are getting E3 error, I am glad to assist you.

  • The printhead carriage has stalled.
  • Lift the ink access door.
  • Lifting the ink access door
  • Make sure the printhead cover is properly closed and the print carriage is not obstructed.
  • CAUTION: Do not open the printhead cover.
  • Remove any jammed paper or other objects blocking the carriage.
  • Removing jammed paper
  • Close the ink access door.
  • Closing the ink access door
  • Press the Resume button to continue the print job.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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