Empty ink

[Magdalen11]

Like some other forum members, we have no ink and none is being sent to us. Not received any for quite a long time.Please can we be supplied?

Many thanks

[A4Apollo]

Hey there! @Magdalen11, Thanks for stopping by the HP Support Forums!

I understand you have registered to instant ink but you have not received any ink cartridges.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

As you mentioned you have registered to instant ink but you have not received any ink cartridges.

I Understand your concern, don't worry I'll try to help you out.

Please share few details in a private message, so I can check the account details and initiate an order to ship you a set of replacement ink cartridge.

Printer Model Name

Serial Number of the printer

Instant ink Email Address

Instant Ink Account Number

Address to ship the cartridge

Do you need black or color ink cartridges?

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Magdalen11]

Hi there

odcr299oos623@hpeprint.com

Envy 5532

Serial CN44421161

both inks required

Account: 157343

Many thanks

[A4Apollo · Accepted solution]

@Magdalen11, Thanks for your quick response and time.

I appriciate your efforts for writing back to us.

Thanks for sharing the details.

I have checked the records and processed an order to ship you both the ink cartridges.

Also, I have shipped the ink cartridges with an express shipment. You should be receiving the ink cartridges within few days.

If the solution provided worked for you, please mark accepted solution for this post.

Hope this helps!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!