Envy 4520 error code 0XB86B7430 - meaning?

[HeavyG]

I have an HP Envy 4520 displaying an error code- 0XB86B7430. It completely locks up the printer and requires a reboot. Upon reboot it appears to be fine. Then after a short period of time (an hour or so and after a couple print jobs it returns and locks up the printer with the same error. I am fine with pitching the printer. Just wanted to see if anyone knew what this error is/was related to. Thanks 

[sandytechy20]

@HeavyG

Welcome to the HP support community.

I understand that you are getting 0XB86B7430 error on your printer, I am glad to assist you.

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others

Cheers.

[Orghe]

Hi ! 

Y have the same problem with this error code !

Please help me ! 

[Nadine16]

Hi, my printer shows the Same Error. Why ist the solution a Secret?

[Echo_Lake]

@Nadine16

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand you are getting this error on the printer screen. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 
 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day!

[Nadine16]

Hi,

The Error is back again. The solution does not Help. After Reset i must config the printer, so the printer printed some Pages, which were bei counted to my HP ink Pages.

I'll try another brand than HP.

[Echo_Lake]

@Nadine16

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. As we have tried all the troubleshooting steps from our end, think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Itho]

Hi Echo_Lake,

I have the same problem. Could you please help?

thanks!

[Echo_Lake]

@Itho

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• What are the troubleshooting steps you have tried so far?
• Did you make any changes to your printer? 
• Could you please share the picture of the error message?

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

1. Wait until the printer is idle and silent before you continue.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet.
   NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
6. Reconnect the power cord to the rear of the printer.
7. Turn on the printer, if it does not automatically turn on.
8. Wait until the printer is idle and silent before you proceed.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Seinix]

I have the same problem. Some days ago the error code appeared on the screen of my HP ENVY 4520 printer. I reset the printer. It printed OK. But today the error message appeared again. I tried to reset it again. Disconnect and following all instructions, but this does not work.

Any solution?