Envy 6400e giving me E9 code.

[56jen]

HP Envy 6400e showing E9 error code.

[Raj_05]

Hi @56jen,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Envy 6400e printer is displaying an E9 error code, it is advisable to refer to the user manual or documentation that came with the printer. The manual usually provides a list of error codes and their corresponding solutions.

If you don't have the manual or cannot find the information you need, you can also try the following general steps.

• Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This simple step can often resolve temporary issues.
• Check for Paper Jams: Make sure there are no paper jams in the printer. Open all access doors and check for any bits of paper that may be stuck inside.
• Check Ink Cartridges: Ensure that the ink cartridges are properly installed and have enough ink. Sometimes, errors can occur if the cartridges are not seated correctly or are empty.
• Update Firmware/Drivers: Visit the official HP website and check if there are any firmware or driver updates available for your printer. Installing the latest updates can resolve compatibility issues and bugs.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support