Envy 7640 Cannot Print Borderless Photos

[georgedn]

For quite some time I have been able to print borderless photos.  Don't know what changed but I can no longer print borderless photos.  I am printing from my Canon camera software as I always have.  When I click on the HP printer properties from within the Canon app I choose photo printing borderless as always.  The photos come out of the printer with a white border!  I've read other posts here discussing the same problem.  I uninstalled and reinstalled the HP software and that did not fix it.  I installed HP Photo Creations and that did not help.  Can someone please offer me a different fix???   I take photographs and frame then and I do not want a border on them.  Someone please help!

[RnRMusicMan]

Hi @georgedn,

Thank you for joining the HP Forums! 

I noticed your post on how you cannot print borderless photos with your HP Envy 7640 printer. I am happy to help! 

Please take a look at this guide, Printing Photos (Windows).

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

Hope this will help! 🙂

[georgedn]

I tried all of the suggestions in the guide you referenced but none of them would print borderless photos.

[RnRMusicMan]

Hi georgedn,

Please contact HP phone support this way they can remote in to your computer for a closer look. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

Best of luck! 🙂

[georgedn]

Thanks for your reply.  When I return home from vacation in one week I'll get in touch with HP support.

[georgedn · Accepted solution]

I called HP Tech Support this afternoon.  Tech gained control over my machine using remote access.  For 90 minutes he tried various things.  Finally, he uninstalled and reinstalled the full software suite and this fixed the problem.  I tried this 2 weeks ago and it did nothing,  But, problem is solved!