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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-24-2020 03:24 PM

HP Recommended
Product: HP ENVY 7640 All in one
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

 Hope all is well, has anyone experienced the same issue as me? I own an HP Envy 7640 all in one that has mysteriously decided not to copy on both sides. I can print directly from the computer or my phone double sided. However, I'm unable to copy double sided and the 2:2 option has completely disappeared from the screen options for printing. I do not own a desktop computer at the moment so i'm currently using my samsung laptop to connect to the printer wireless. The printer was working fine until I had to update my new credit card information for Instant Ink. Please Help...

1 REPLY 1

‎05-24-2020 04:00 PM

HP Recommended

@mcduml 

 

Assuming printing two-sided is still OK, the following might fix the Copy...

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default Settings / Copy Defaults (wording can vary)

 

Some / Newer printers separate the Tray and Paper settings away from the "copy" bits...

Check / Adjust...

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Click Apply to save changes

 

 

 

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Dragon-Fur

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