Error Code 00000000

[AhmetY]

Hello,

my printer keeps printing info pages and there is always an error message 00000000. It happens constantly and I cannot stop it. Normal pages I can print.

[Anand_Andy]

Hi @AhmetY,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Deskjet 1512 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Does the copy work fine?
• What application are you trying to print from?
• What device is your printer connected to?

While you respond to that, let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

Click here to download and install the latest printer firmware from your product

Click here to know different methods of updating printer firmware.

Use HP Print and Scan Doctor

• Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer issues related to printing and scanning.
• For more information, go to https://support.hp.com/in-en/topic/printscandoctor

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!