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‎05-09-2022 07:27 AM

HP Recommended
Product: HP Ink Tank 310
Operating System: Microsoft Windows 10 (64-bit)

i got error e4 but its not a paper jam.the inks got leaked due to accidentally  placing sideways, i mean the inks spread around the printer.

 

Category:
1 REPLY 1

‎05-13-2022 12:02 PM

HP Recommended

@Sakthu

 

Welcome to the HP support community.

 

I understand that you are getting E4 error and ink is leaked inside the printer, I am glad to assist you.

Check if you can manually clean the leaked ink in the printer.

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

If the E4 error still displays, follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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